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HOUSE RULES

GENERAL
In conjuction with General Terms and Condition or Term of Service, Guest should also be aware of the following house rules while checkin at A&A Plaza Hotel.

CHECK IN - CHECK OUT TIME
Checkin in time is 2:00PM. Check out time12:00PM. Charges will be applied immediately if it goes beyond check out time.
Noon until 6:00 PM will be charge 50% of room rate. Beyond 6:00 PM will be considered as one night stay.
The hotel reserves the right to vacate all personal items/things inside the room beyond the checkout time, if the room will be occupied by another guest.

CHILDREN
Maximum of two (2) children below 12 years of age are free of charge when accompanied by adults in the room. In excess of this number, an extra charge per child shall be applied. No complimentary breakfast for free child/ren.

VISITING HOURS
For the protection of our guest, all visitors are required to register with the front desk at all times. All visitors must leave their proper identification cards with the desk. Beyond 11:00 PM, only registered guests are allowed to stay in the room. An extra charge shall be applied to visitors staying beyond 11:00 PM.

ROOM KEYS
Hotel guest/customer will be provided with room cards/keys for their respective room. When leaving the hotel premises, please endorse hotel room cards/keys to the reception desk. Lost/damage cards, keys will be charged to the account of the guest occupying the room.

ROOM MAKE UP
Room make up is daily from 8:00 AM to 5:00 PM only.

WAKE UP CALL
The frontdesk clerk will gladly assist you with your wake up call.

DRESS CODE
Please be guided always by acceptable norms of decency.

SAFETY DEPOSIT BOXES
Hotel guest/customer has the option to deposit all valuables for safe-keeping in the safety deposit boxes which are available free of charge at their respective rooms or the Front Desk Cashier. The hotel is not LIABLE OR RESPONSIBLE for any lost/damaged on the items deposited that includes cash, checks, jewelries and other items that contain value, since the hotel does not offer insurance services. The hotel will not be liable for any loss inside the room.

PRIVACY
We shall respect your privacy at all time; however, illegal activities inside the rooms are strictly prohibited. Please respect the privacy of the guest as well.

DAMAGES/MISSING ITEMS
Damages and lost of items inside the rooms and belonging to the hotel shall be charged to the guest occupying the room. All items in the room are accounted by the Room boy / Chambermaid. Should you wish any items as a souvenir, please inform our Front Office Manager and we can let you have it at cost. Lost/damage room cards/keys shall be charged to the guest.

FOOD & BEVERAGE ITEMS
Bringing in of any food or beverage items is strictly prohibited. A surcharge/additional P20.00 or 5% which ever is higher will be applied for outside hotel deliveries.

BILLING POLICY
Major credits cards are honored. Should you intend to use your credit cards to settle your bills, please present them to the Front Office Cashier for verification purposes to avoid delay when checking out.

For assistance, you may get in touch with the Frontdesk Clerk or Duty Manager.

 

ADDRESS
National Highway cor. Wescom Road, Puerto Princesa City, Palawan 5300, Philippines
Tel Nos. (+6348) 434 (AAPH) 2274, 434-368 to 1371
Email : frontdesk@aaplazahotel.com and sales@aaplazahotel.com
Website : www.aaplazahotel.com
YM : aaplazahotel

Online Booking website:
DirectwithHotels.com

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